Travel Tips & FAQ’s

Security Requirements, Travel Tips, Permitted & Prohibited Items

For Security information, please visit the Transportation Security Administration Website.

It is recommended that passengers arrive 1:45 minutes before flight time.

Frequently Asked Questions

What items can I take on the airplane?

There have been many changes to what can be taken on an airline aircraft. Visit www.tsa.gov and www.faa.gov/go/packsafe to ensure items you are packing are allowed and safe to bring along.  These  list change periodically, so visit the sites often.

When does the airline terminal open and close?

The passenger terminal building opens at 4:00 a.m. and closes for public use after the last scheduled airline flight arrives, or 11:45 p.m. if all scheduled airline flights have arrived.

What time does the security checkpoint close?

The TSA checkpoint closes 5 minutes after each SCHEDULED departure time. If your flight is delayed, the checkpoint may still close at the originally SCHEDULED departure time. Additionally, if you leave the secured area after the checkpoint closes, you cannot re-enter. Don’t get left behind! If you don’t arrive prior to the closure of the checkpoint, you will miss your flight.

For further security requirements and prohibited item information visit the Transportation Security Administration Website at www.tsa.gov for information.

Does the airport have taxi or bus service?

Yes. Razorback Cab (479.783.1118) offers taxi service and the City of Fort Smith offers bus service (479.783.6464 or 479.782.9833 or www.fsark.com)

Why can't I talk to the airlines when I call my local airport?

Airports and airlines have a landlord and tenant relationship. Airports are local governmental facilities and each airline leases space from the airports to operate their business. Since airports and airlines are separate companies; airports are not connected to the airlines phone or computer systems. Therefore, the airports are unable to connect calls to the airlines’ desk or access the airline computer systems to provide information such as reservations, lost bags, etc. Most airlines operate central locations that provide customer service by phone and internet website for reservations, lost bags, etc. You must call the 800 numbers or go online to reach the airlines. It is the airlines decision as to whether they have local phone service available to the public. Airport staff are required to respect the airlines operating procedures and are not allowed to publish or release unlisted phone numbers.

What is the airport code for Fort Smith Regional Airport?

Our 3 letter identifying code is FSM. Some websites require a 4 letter code, which is KFSM.

How much is an airline ticket?

Each airline sets its own rates and schedules. Check with airlines that service Fort Smith or one of our local travel agencies to find out current fares and flight availability.

American Airlines: 800-433-7300
Delta Air Lines 800-221-1212

Why should I fly from Fort Smith Regional Airport rather than drive to a larger airport to catch a flight?

Fort Smith Regional Airport is right across town – just minutes from any where in Fort Smith. There are minimal lines at the ticket counter and at the security checkpoint. Not only is the airport convenient, it is a beautiful facility that you will be proud to have your guests and business associates see. It is your airport! Use it and enjoy it.

Is there a restaurant at the airport?

Yes. The airport terminal cafe is brought to you by Art’s BBQ and Burgers of Fort Smith. We also have a soft drink vending machine in the secured area past the security checkpoint.

Does the airport offer tours for the area schools?

Yes. For Information, call the airport administration office at 479.452.7000 Ext. 50 or send us a message

Does our airport have a control tower?

Yes. The Fort Smith Airport has a FAA operated air traffic control tower.

What size luggage can I take with me?

For the individual airline requirements or additional information, contact the airlines. A list of prohibited items can be found at www.tsa.gov.

There is bad weather predicted. How can I find out about my flight?

Decisions to delay or cancel flights are made by the airlines, not the airport. You can contact your airline directly or you can view our Flight Status webpage. This screen shows the flight display screen located in the airport terminal lobby at the Fort Smith Regional Airport.

What items are prohibited in the security area?

For a list of items that are prohibited, please check the TSA website at www.tsa.gov.

How do I find out about advertising opportunities at the airport?

Please contact the airport administrative office (479-452-7000 ext. 50)

Are smaller regional aircraft safe?

Yes. The high safety record achieved by regional airlines equals that of the major airlines. Jet engines power all regional aircraft, whether a turbo with propellers on the outside-or a turbofan with fans inside the engine casing. Turboprops are well suited to regional flights. They are designed to fly shorter distances more economically than large jets. Regional airlines operate under identical FAA regulations and safety standards as major airlines – including pilot training and rest requirements, safety equipment, and dispatching procedures.
See the Regional Airline Association website.

How can I check the status of my flight?

Check for up-to-date arrivals and departures by calling the airlines directly or the Fort Smith Regional Airport’s website by clicking on the Flight Status link.  The phone numbers are: American 800-433-7300 and Delta 800-221-1212. The airlines websites are www.aa.com for American and www.delta.com for Delta.  Airport codes are: Fort Smith FSM; Dallas Fort Worth,  DFW; and Atlanta  ATL. A great feature is to have the airline notify you by phone, text or e-mail of any flight changes including delays and cancellations. Just visit the airlines’ websites at www.aa.com for American and www.delta.com for Delta for your custom information.

What does the TSA consider a liquid?

If you can POUR it, PUMP it, SQUEEZE it, SPREAD it, SMEAR it, SPRAY it or SPILL it. (Note: mascara and toothpaste ARE considered liquids.) For more information on other carry-on requirements, please visit their website at www.tsa.gov.

What time should I arrive at the Fort Smith Airport for my flight?

The airlines ask that you be at the airport an hour and fifteen minutes before your flight. Please Note: In Fort Smith the airlines close the ticket counters 30 minutes before each flight. So if you are not checked in and clearing security by that time you will not make the flight.